Our Rockland office is usually open 9am-noon on Saturdays. Due to the Lobster Festival Parade, though, traffic will be unbearable this Saturday. The office will be closed to foot traffic. We WILL be monitoring our voicemail and email during those hours though, so if you need tech support, call and leave a message or email help@midcoast.com. Someone will get back to you. Enjoy the Lobster Festival!